Shipping policy
SHIPPING POLICY
Thank you for shopping with KingdomCapsCo. We want you to know what to expect after placing your order.
ORDER PROCESSING & PRODUCTION
Some KingdomCapsCo products are produced or prepared specifically after an order is placed. Processing and production times may vary depending on the product, fulfillment location, and order volume.
Once your order has shipped, you will receive shipping or tracking information when available.
SHIPPING RATES
Available shipping methods and applicable shipping charges are displayed at checkout based on your order and delivery destination.
Please review the shipping method, cost, and order details shown at checkout before completing your purchase.
ESTIMATED DELIVERY
Delivery times are estimates and may vary depending on production time, destination, carrier operations, holidays, weather, and other circumstances outside our control.
An estimated delivery date is not a guaranteed delivery date.
MULTIPLE SHIPMENTS
Some orders containing multiple products may be produced or fulfilled from different locations. As a result, items from the same order may occasionally arrive in separate packages or at different times.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information after placing an order, contact us as soon as possible. We will make every reasonable effort to assist, but changes cannot be guaranteed once an order has entered production or shipment.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible at:
Please include your name, order number, a description of the issue, and clear photographs showing the product and problem.
For additional information regarding replacements and refunds, please review our Return & Refund Policy.
QUESTIONS ABOUT YOUR ORDER
For shipping or order questions, please contact:
KingdomCapsCo
Faith Over Everything™